SHIPPING & RETURNS
Shipping and Delivery
Domestic Shipping
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4-7 business days for standard shipping. Priority and Overnight shipping will be available sometime in 2024 on select items.
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International Shipping
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6-10 business days for Standard Shipping. Express shipping will be available in 2024.
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Delivery
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In addition to shipping allow 24-48 hours to fullfill your order. Once the order is processed and shipped a tracking number will be provided. After receiving a tracking number, items can be tracked with an estimated delivery date.
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Pre-orders
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Allow 3-4 weeks to receive the merchandise in your order. This time frame is very reasonable for expected delivery on your purchase.
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If there are any issues with an order(s) and items are not received in given time frame, missing or cannot be tracked contact our customer service center.
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Return & Exchange Policy
Select Items purchased may be exchanged for store credit.
Sale and clearance merchandise are FINAL SALE. Exchanges must be made within 7 days accompanied by VALID receipt. Garments must have original tags attached, unwashed, unworn (No odor) in original condition. If sewn-in tags are removed and merchandise has an odor, the option for exchange for store credit is VOID and items will be shipped back to you.
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Artwork and Accessories
Pieces By Ty canvases, prints, and accessories are FINAL SALE.
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